Refund Policy

Refund Policy - 60 Days Money Back Guarantee (No Questions Asked!)

At AAVSTRA Software Pvt. Ltd., We strongly believe in the following lines “Treat your customer right, and they will keep you in business”. We develop best in class software that are proven effective by our team of experts. We try our level best to achieve Customer delight with every sale. We are open for suggestions & feedback and respond in a timely manner. We believe in creating the best to be the best!!

Still in case our customers have difference in opinion about the functionality of our software, we offer a 60 days Money back guarantee (No questions asked!!)

Points to Remember

  1. The purchase of the AAVSTRA Software Pvt. Ltd. has to be made directly from the site or from an authorized re-seller.
  2. In Case the Product has been downloaded from App Store, Apple Inc, the Purchase and returns will be governed by Apple Inc. as per the rules set forth by Apple Inc., on Behalf of AAVSTRA Software Pvt. Ltd.
  3. In Case the Product has been downloaded from Play Store, Google, the Purchase and returns will be governed by Google as per the rules set forth by Google, on Behalf of AAVSTRA Software Pvt. Ltd.
  4. Refund requests can be submitted through Call, Chat or Email.
  5. Ensure to Fill the Refund form correctly and do not forget to mention the Order ID.
  6. Though we do not ask questions for the refunds within 60 days, we still will love to know the reason for refund to improve on our level of services.
  7. You should accompany your request with detailed and grounded reasons why you apply for a refund.
  8. The confirmation email takes 24 to 48 hour’s time after a successful refund request submission.
  9. The processing time for the refund request is 7 to 10 business days.
  10. The refunded amount will be credited to the same account used at the time of purchase.
  11. In case you fail to receive the refund amount, please check with the Bank or the credit card company first. Alternatively, you may contact us by email.
  12. In case of any issues in downloading or using the product, you may contact our support team for any assistance.